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Elleda

May 2025Verified booking

4/5

It was a great overview of the city. What would have been better is the option to get a QR code to your phone and just get on any bus (and not have to go to stop one).

Patti

May 2025Verified booking

5/5

Hop on/hop off in Philadelphia was great. Plenty of stops, covered all the tourist locations, entertaining and informative speakers. Learned a lot about Philly and saw sites in didn't even know I want d to see

Dina

May 2025Verified booking

5/5

I brought my son and 3 of his friends. We planned identified the places we wanted to go, planned our route based on the bus map. It was so easy to hop on and hop off. The guides and drivers were great! Highly recommend.

jan

Apr 2025Verified booking

5/5

I was so pleased to have the overhead roof on our rainy morning ride! Our guide was simply fantastic- he provided thorough and interesting information on the history and development of Philadelphia. Taking this tour on the first day in town helped me to orient myself and plan future activities. Strongly recommend ! I found the(online) booking/ticketing experience disconcerting and a bit confusing. And when I arrived at ticket office , my confirmation number wasn't valid and required the agent to call to verify my booking. I would recommend people call the phone number to book tickets .

BRUCE

May 2025Verified booking

4/5

Good narrative, nice, friendly staff

Alexander

May 2025Verified booking

1/5

Unfortunately, I had a disappointing experience. I purchased tickets for the Hop-on Hop-off tour online, hoping it would be a convenient option, especially since it was raining heavily that day. However, I later found out that the tickets needed to be redeemed in person at a location about seven blocks away from where I was. In the pouring rain, walking that distance just wasn’t feasible. This crucial detail wasn’t clear at the time of purchase, and I was unable to use the tickets at all. I’ve since reached out to request a refund, and I hope they’ll take the circumstances into consideration. For anyone booking, be aware that physical ticket redemption is required before boarding.

Debbie

Sep 2024Verified booking

1/5

Nothing, I was never able to get on the bus because of a route change that was not posted anywhere and we never were able to use our tickets. Trying to get my money refunded, which the Bus company told me would be no problem, but that I had to work through Headout since that's how I bought the ticket. BTW, I didn't even know I went through a third party to purchase and will never do that again, given the customer service I am receiving.

Randall

Aug 2024Verified booking

5/5

Very interesting city first. Plus I liked the fact that I could take the two different lines. Both had very good guides

Phillip

Jun 2024Verified booking

5/5

The tour guides were great! The hop on hop off feature was nice as well. Great way to see the city 👍🏾

Christopher

Jun 2024Verified booking

5/5

All of the guides were great and the buses were timely. Thank you so much !

Leah

Jun 2024Verified booking

2/5

Organizers at the first stop were very unorganized they did not know where we were supposed to line up for the bus, they had us line up 2 blocks away at the wrong location, the buses did not arrive every 20 minutes as advertised, spent more time waiting for a bus than each location.

Suzanne

May 2024Verified booking

4/5

Our driver, Linda, was very good and our guide, Ryan, was enthuastic about sharing details about various Phildelphia neighborhoods.

Amber

Apr 2024Verified booking

5/5

John - our guide - was fantastic! he had funny jokes and puns. Loves the city and had a great attitude. You could tell he was enthusiastic and genuine which made all the difference in the world. Thank you!

Renee

Apr 2024Verified booking

5/5

Two out of three of our tour guides were fantastic!!! Super informative. Unfortunately the female we had was terrible. We got offf and waited for the next bus to get a different guide. Would highly recommend to anyone visiting Philly.

Kenya

Apr 2024Verified booking

5/5

I learned a lot of history and the tour guide was awesome. There were more stops than I thought which turned out great. Headout was simple to use.

Maria

May 2024Verified booking

5/5

We had a really fun and knowledgeable hostess on our bus , she made everything interesting and fun !!

Mary

May 2024Verified booking

4/5

Liked the narration of attractions by the lead tour guide.

Trevor

Nov 2023Verified booking

5/5

Tour guide was very informative and very entertaining.

Barbara

May 2025Verified booking

5/5

The tour guide Sam (Samantha?) was GREAT! Very knowledgeable,very fun, very active. Totally made our first trip to Philadelphia more fun than we thought we would have! Looking

diana

May 2025Verified booking

3/5

We had two different guides during the day. Both were knowledgeable and entertaining. Great way to get an overview of the city before heading out on our own.

Michelle

May 2025Verified booking

3/5

One tour guide really great! Other spoke so quickly as though reading a script - no one could understand. Also, wish more busses on the road - had to take Uber twice during day to ensure we could get to more points on map. That was disappointing!

Donna

Apr 2025Verified booking

5/5

Easy to order and use Tour guide was loud clear and made the experience interesting Saw things i passed often but never noticed Best way to see the city, jad a friend from England woth us and she felt she saw the city comprehensively I think everyone should see the city this way

Dwana

Apr 2025Verified booking

5/5

The speakers were great with tons of historical information, city facts and funny stories. And the drivers.......I don't know how they do it!! It's amazing how they can maneuver those massive busses with the ten billion other drivers, busses, ongoing construction, work trucks and just the general lack of road width and overall space.

Alexander

Apr 2025Verified booking

4/5

Purchased tix on-line without problems. What would have made the tour awesome you have nothing to do with: weather, it rained and was windy. Sunshine would have enhanced the experience unfortunately it was the only day we had. Riding through old city under the canopy of trees was quite a sight to see.

NANCY

Apr 2025Verified booking

5/5

Great way to see the places from a distance so that you know which ones to go and spend time visiting. Loved it

Karyn

Apr 2025Verified booking

5/5

The tourguides were very entertaining and informative. I am still sharing the facts I learned on the tour.

Lisa

May 2025Verified booking

2/5

Waiting longer for buses that anything & never a seat up top -- we ended up walking. Waste of $78 😔

Sandra

Jan 2025Verified booking

3/5

The guide presented a lot of great information but, was hard to hear.

Leslie

Sep 2024Verified booking

5/5

We loved the Big Bus Tour of Philadelphia. My husband and I live in the area and had out-of-town friends visiting. A great way to see the city and we all learned a ton! Buses were plentiful and timely. Guides were knowledgable and professional. Ticketing experience was easy and seamless. A+ all around!

mocquais

Nov 2024Verified booking

5/5

The adventure was great and we really enjoyed it. The buses were quite frequent and the route very interesting. Thank you

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Timothy

Oct 2024Verified booking

5/5

Our guide was very knowledgeable of the various architecture, history and art in the Philly area. He pointed so much as we toured Philly. Very much worth the cost and time.

Joe

Oct 2024Verified booking

4/5

The young lady narrator on the second bus was very good and had a working audio system. The first narrator, an older women, had an audio system that was not working properly. She was also confusing as she was having a problem with knowing left from right. She corrected herself but had us confused as to what side she was referencing. Ticketing was unclear as I was directed to an agent a block away.